STORE POLICY
Customer Care
At Velouré Cosmetics, we want every part of your experience with us to feel effortless and enjoyable. Whether you have questions about your order, shipping, returns, product information, or need help choosing the right product, our customer care team is here to assist you.
If you ever experience an issue with your order, please reach out to us with your order details and any relevant photos. We’ll do our best to respond promptly and provide a solution that leaves you feeling confident shopping with Velouré Cosmetics.
Privacy & Safety
Your privacy, safety, and trust are extremely important to Velouré Cosmetics. We take appropriate measures to protect the personal information you provide when placing an order or interacting with our website.
Your information may be used to process and fulfill orders, provide customer support, communicate important updates, and improve your overall shopping experience. Velouré Cosmetics does not sell your personal information to third parties, and we are committed to keeping your information handled responsibly and securely.
Wholesale Inquiries
Interested in bringing Velouré Cosmetics to your boutique, beauty store, salon, spa, or other retail space? We’re always excited to connect with businesses that align with our brand and would love to explore potential wholesale opportunities.
For information regarding wholesale pricing, minimum order quantities, bulk purchases, product availability, or partnership opportunities, please contact our team with your business name, location, contact information, and a brief description of your business. Our team will review your inquiry and provide you with the next steps.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments