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FAQ
Frequently asked questions
General
Are Velouré Cosmetics products vegan and cruelty-free?
Yes! Our products are vegan, cruelty-free, and thoughtfully made with gentle ingredients.
Are your products suitable for sensitive lips?
Our formulas are created with gentle, carefully selected ingredients and are designed with sensitive lips in mind.
What happens if my order arrives damaged?
If your order arrives damaged, please contact us with photos of the product and packaging so our team can help make it right.
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